Each member of our professional team has worked as a staff member for one or more BIDS, giving us a deeper understanding of our clients’ needs and how to ensure their success.

Steve Gibson, President
steve@urbanplaceconsulting.com
Steve Gibson is president and founder of Urban Place Consulting Group, Inc., which was formed in July 2001. Urban Place evolved from the Main Street Group, Steve’s prior consulting firm, which he founded in 1989. As a consultant, Steve has provided services to 40 districts in 33 cities and 19 states.

Steve was a contributing author for Business Improvement Districts (Urban Land Institute, 2003, Second Edition) and speaks at conferences around the world on various business improvement district issues. Some of his speaking engagements have included:

  • Workshop speaker, “Business Improvement Districts: The American Experience,” for conferences in: Mexico City, Mexico; Barcelona, Spain; Edinburgh, Scotland; and Coventry, England
  • Workshop speaker, “Business District Development and Operations,” for conferences of the California League of Cities, California Redevelopment Association, International Downtown Association, and the European Federation of Town Centers
  • Workshop speaker, “Principals of Management for Downtown CEOs,” International Downtown Association conference
  • Workshop speaker, “The Effective CEO…Balancing Leadership and Management,” International Downtown Association conference
  • Guest lecturer, “Public Space Use,” School of Architecture, California Polytechnic University

He is a member of the International Downtown Association and served on its board of directors from 1996-2002. He is also a member of the Society for Environmental Graphic Design. From 1987 to 1989, he was the president of the Belmont Shore Business Association in Long Beach, California. He has a Bachelor of Science in Business Administration from the University of Southern California.

Aaron Aulenta, Project Manager
aaron@urbanplaceconsulting.com
Since joining Urban Place as a project manager in June 2000, Aaron Aulenta has overseen a large scope of diverse projects. Through Urban Place, he is the deputy director of the Figueroa Corridor Partnership BID in Los Angeles, where he manages the day-to-day operations and serves as the point-person for board members and property owners.

When Urban Place works with a local community to start a BID, Aaron develops the database, helps facilitate the petition and 218-ballot process, assists in the development of the petition/ballot and other key documents, and works with the principal in developing the budgets. Aaron is currently helping to establish three BIDS in Los Angeles: South Park, North Hollywood and the Goodyear Industrial Tract.

Additionally, he works on several wayfinding signage projects, including those in downtown Los Angeles, Hollywood, Long Beach, Citrus Heights and Sacramento. He is also the project manager for our pedestrian count projects, and he managed the Urban Place effort on the bus stop utilization and improvement project for the Los Angeles Metropolitan Transit Authority. Aaron holds a Bachelor of Arts in Cultural Anthropology from San Francisco State University.

Rena Masten, Vice President BID Development & Operations
rena@urbanplaceconsulting.com
Prior to joining Urban Place, Rena Masten served as the executive director of the Portland, Maine BID. Prior to that, she was the assistant director and director of operations for the Stamford, Connecticut BID. She has more than 12 years experience in downtown management, operational management and marketing for BIDS, and she has implemented and maintained BID programs involving traffic and parking, cleaning, landscaping, graffiti removal, banners and security ambassadors patrols.

Her extensive experience in downtown management includes:

  • Establishing and maintaining business, community and governmental partnerships to facilitate a BID’s mission
  • Developing and forecasting budgets, ranging from $50,000 project budgets to $1 million operating budgets
  • Creating organization-wide benchmarking programs to quantify individual project results
  • Creating strategic plans and program guidelines

Rena received her Masters of Public Administration from New York University, Robert F. Wagner Graduate School of Public Service and her Bachelor of Arts from the University of Connecticut. She has spoken at conferences of the International Downtown Association, Quebec Downtown Center, U.S. Department of Justice’s Office of Community Oriented Policing Services and various community groups.

Jessica Whaley, Project Manager
jessica@urbanplaceconsulting.com
Prior to joining Urban Place, Jessica Whaley served as director of Planning and Research/Project Manager for Avenue of the Arts, Inc. (AAI), a non-profit organization that oversees the planning, development and marketing of an arts and cultural district in downtown Philadelphia. In her role at AAI, Jessica managed consultants for a large scope of diverse projects, with an emphasis on urban planning, economic development, intergovernmental coordination, event planning and community advocacy and outreach facilitation. Jessica received her Master of City Planning from the University of Pennsylvania, Graduate School of Fine Arts and holds two B.A. degrees in Environmental Studies and English Literature from the University of California, Santa Barbara.